…creating impact by developing and deploying practical solutions across various sectors.
Services
Solutions
Products
Our Mission
Driving innovative solutions that seamlessly blend creativity and commercial viability
Our Vision
To be the leading technology partner of choice, recognized globally for our ability to transform challenges into opportunities through tailored tech solutions that shape the future of business and society
Cores Values
Our core values are centred around Innovation, Sustainability, Excellence and a Customer-Centric Attitude. These core values guide our engagements with our clients, stakeholders, and industry
Our Mission
Driving innovative solutions that seamlessly blend creativity and commercial viability
Our Vision
To be the leading technology partner of choice, recognized globally for our ability to transform challenges into opportunities through tailored tech solutions that shape the future of business and society
Cores Values
Our core values are centred around Innovation, Sustainability, Excellence and a Customer-Centric Attitude. These core values guide our engagements with our clients, stakeholders, and industry
Sage Grey Technologies Limited is the leading technology provider that creates impact by developing and deploying practical and sustainable solutions across various sectors. Our bespoke technological developments are tailored to address the unique challenges of both the Nigerian market and the global landscape.
Our commitment to excellence is driven by extensive research and development initiatives, a dedicated in-house Innovation and Technology Team and customized solutions that seamlessly integrate with client & business processes. By leveraging our deep technological expertise, we consistently deliver superior services that enhance operational efficiency for our diverse clientele, both locally and internationally.
What We Do
- Seed Incubation: Nurturing ideas from inception to growth.
- Ideation: Transforming innovative concepts into viable solutions.
- Bootstrapping: Providing essential resources for early-stage startups.
- Financial Tools: Leveraging Sage Grey Finance for financial empowerment.
- Advisory Services: Expert guidance and corporate structuring.
- Strategic Networks: Building valuable connections for growth.
How We Do It
- Idea Development: Cultivating innovative ideas.
- Viability Establishment: Ensuring market relevance.
- Concept Development: Shaping ideas into actionable plans.
- Product Journey: Guiding from concept to market-ready solutions.
- Algorithm & Software Development: Crafting cutting-edge technology.
- Business Plan Development: Strategic roadmaps for success.
- Investment Sourcing: Connecting startups with funding opportunities.
- Commercial Scale-Up: Accelerating growth and market presence
We proudly operate two state-of-the-art facilities that form the backbone of our customer support and operational infrastructure:
- Isolo Facility (Lagos): Serving as the nerve center of our operations, this hub houses a dedicated 50-person customer support team. It is not just the heart of our customer service efforts but also a thriving ecosystem for product development and operational excellence.
- Ibadan Support Center (Oyo): We have expanded our reach with a larger 200-person customer support center in Ibadan, demonstrating our commitment to providing comprehensive, scalable support for our growing client base.
These strategically located support centers ensure efficient, round-the-clock assistance spanning different regions, enhancing our operational capacity and fostering technological growth across Nigeria.
Our pursuit of excellence has also led us to implement a multi-faceted customer support system:
- Online Knowledge Base: A comprehensive self-service platform featuring an extensive collection of FAQs, guides, and tutorials, empowering clients to find quick solutions 24/7.
- Bespoke Ticketing System: A first-of-its-kind tool in our industry, allowing efficient tracking and management of customer inquiries, ensuring prompt and effective resolution.
- Multichannel Support: We offer support across various channels – phone calls, emails, live chat, and social media – catering to diverse client preferences for all Sage Grey Technologies managed products.
By combining innovative technology with a passion for service excellence, we provide our partners with the peace of mind they need to focus on growing their businesses. At Sage Grey Technologies, we are not just building startups; we are setting new benchmarks in customer care, driving product innovation and maintaining high service standards. Our approach reflects our commitment to creating value, fostering growth and delivering unparalleled support to our clients across Nigeria and beyond.